July 25, 2018 9:00 AM: Windows 10 users may want to hold off on updating their PCs: The first cumulative patch for the Windows 10 April 2018 update is causing some PCs to stop working.
The bug in update KB4103721 was first reported by Microsoft forum users, only some of whom were affected. Microsoft added a note to the KB4103721 patch notes stating “select devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series may repeatedly enter a UEFI screen after restart or stop working. “Microsoft hasn’t issued any additional statements regarding the bug.
KB4103721 was designed to fix a number of issues that have arisen in the April 2018 update, but inadvertently caused a much more serious one. If you have a Windows 10 PC running the April 2018 update you should hold off installing this latest patch until Microsoft issues definite word that it has been fixed. GE Computing will keep looking for updates and pass it on.
Don recommends that you do an “image backup” first. This is a major backup using a program called Macrium Reflect. This backup should be done to an external hard drive, so it is a major deal. The good news is that you will then have a total backup that can be used should you lose a hard drive or have this update bug stop your computer.
If your data is important to you or your business, get back to me and let’s get it backed up!